BuurtApps

CRM for the municipality app

An in-house CRM that replaces a package costing over 50,000 euros a year.

The challenge

Managing hundreds of local entrepreneurs, their subscriptions, invoices and listings called for a CRM. A commercial package quickly cost tens of thousands of euros a year, with your data and your process in a vendor's hands.

Our approach

We built an in-house CRM, fully self-hosted. An admin side for sales and relationship management (pipeline, deals, contacts, companies, invoices, municipalities) and a retail side: a portal where entrepreneurs manage their own page, news, agenda and offers.

The result

One person runs the whole administration alone, with no vendor lock-in and full control over data and privacy. That replaces a package costing over 50,000 euros a year.

In pictures

The dashboard: pipeline, tasks, invoices and onboarding in one overview.
The dashboard: pipeline, tasks, invoices and onboarding in one overview.
The sales pipeline with deals per stage.
The sales pipeline with deals per stage.
All connected local businesses in one place.
All connected local businesses in one place.
Invoices and payments, linked to the bookkeeping.
Invoices and payments, linked to the bookkeeping.
Management per municipality, multi-tenant.
Management per municipality, multi-tenant.